To Our Customers
The new releases of Adobe Illustrator and Mac OS are out now.
However, it may take some time to confirm that you can use our plug-ins without any problems. Please read the following advices to avoid affecting on your work.
How to keep the plug-ins working
To keep the plug-ins working normally, we advise you NOT to update until we complete verification. Please maintain the environment in which you are currently using the plug-ins, as updating Illustrator or Mac OS may cause malfunctions of the plug-ins.
We are sorry for the inconvenience. We will post the results of the verification on this website as they become available.
Your understandings would be greatly appreciated.
Turn off auto update for Adobe Illustrator
If you have set Creative Cloud to automatically keep all applications up to date, Adobe Illustrator will be automatically updated to the 2022 version. We advise you to turn it off immediately.
How to turn off auto update
- Log in to Adobe Creative Cloud and choose preferences in the up right.
2. Uncheck the automatic update setting.
In case you want to install Adobe Illustrator 2022
As mentioned at the beginning of this document, we cannot guarantee normal operation until we complete testing. However, if you still wish to install Adobe Illustrator 2022, please make sure to uncheck the “Remove old versions” checkbox in the advanced options before installing.
If you complete the installation with the checkbox checked, all versions prior to 2021 will be deleted. In this case, our plug-ins may no longer be available, so please be very careful.
If you need the 2020 version, please install it beforehand. Reinstall of this version will be impossible after the release of the 2022 version.
About Adobe Illustrator 2020
When Adobe Illustrator 2022 is released, new installations of Adobe Illustrator 2020 may no longer be possible. If you need the 2020 version, please install it beforehand.
About Mac OS Monterey (12.0)
The new version of Mac OS, OS 12.0 (Monterey), has been released.
Updating to Mac OS 12.0 immediately after its release may cause malfunctions of Adobe Illustrator and our plug-ins.
We recommend that you refrain from updating until our verification process is complete, even if you get the update notification.